Privacy Policy

1. Collection of personal information

We collect, by lawful and fair means and to the extent necessary for inquiries, quote requests, bookings and the provision of our services, information you provide such as your name, company name, address, email address, phone number, date and time of use, locations, number of passengers and requests.

2. Purposes of use

We use the personal information we collect for the following purposes:

• To respond to inquiries, quote requests and bookings
• To arrange and provide chauffeur hire and related services, and to contact you
• To confirm, change or cancel bookings
• To improve our services and this website
• To respond to feedback, requests and complaints
• To prevent misuse, ensure security and operate this website properly
• To comply with laws and regulations

3. Provision to third parties

Except as required by law, we do not provide personal information to third parties without your consent. However, we may share information with partner chauffeur hire and taxi operators and other service providers to the extent necessary to arrange and provide the services you request.

4. Outsourcing

We may outsource all or part of the handling of personal information to external contractors to the extent necessary to achieve the purposes of use. In such cases, we select contractors carefully and supervise them appropriately.

5. Security

We take necessary and appropriate security measures to prevent unauthorised access to, loss, leakage or alteration of personal information.

6. Disclosure, correction and suspension of use

If you request disclosure, correction, addition, deletion, suspension of use, erasure or any other action provided for by law regarding personal information we hold about you, we will verify your identity and respond appropriately in accordance with the law.

7. Cookies

This website may use cookies and similar technologies to improve convenience, understand usage and improve our services. You can disable cookies in your browser settings, but some features may then be unavailable.

8. Analytics

This website may use analytics services to understand how the site is used and to improve our services.

9. Changes to this policy

We may change this policy in response to changes in laws, our services or as otherwise necessary. Changes take effect when posted on this website.

10. Contact